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FAQ

Is my pot dishwasher, microwave, and oven safe?

Yes! All Emily Flores Ceramics are dishwasher, microwave, and oven safe unless otherwise noted.  Please read description of pots before purchasing.

Click HERE to see the Travel Mug in action!

 

If I order multiple items separately can they be shipped together?

Yes! If you have multiple orders, I will do my best to consolidate items and will refund shipping overages.

Custom, preorders, or reserves/holds?

Sorry! I am not taking custom orders, preorders, or reserves at this time.

 

How can I expedite checkout to not lose items in my cart?

Create an account on my website to save your billing and shipping info for faster check out!

Returns, Refunds, Exchanges?
If you have a problem with your order, please contact me. Before purchasing, however, please view all listing photos and read any accompanying description.  Understand that all Emily Flores Ceramics are made entirely by hand, and evidence of the handmade process is reflected in each piece. All photos are taken outdoors in natural lighting, and listing photos are not edited aside from image cropping.